Privacy Policy

Introduction

At SchoolMS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Student information (names, dates of birth, contact details, academic records)
• Parent/guardian information (names, contact details, relationship to student)
• Staff information (names, contact details, employment records)
• Payment information (for fee collection)
• Communication data (emails, messages, support tickets)

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing payments and managing school finances
• Communicating with students, parents, and staff
• Generating academic reports and analytics
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• 24/7 security monitoring

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, SMS gateways, email services
• Legal Requirements: When required by law or to protect our rights
• School Administrators: As necessary for school operations

Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

Children's Privacy

We comply with FERPA (Family Educational Rights and Privacy Act) and other applicable laws regarding student data. We only collect student information with proper consent from schools and parents/guardians.

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Schools can request data deletion at any time, subject to legal retention requirements.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses.

Cookies Policy

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the platform to function properly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

• Email: privacy@schoolms.io
• Phone: 254718317877
• Address: Nairobi